Download my data
You get one file with your profile, tasks, reviews, settings, and your chats. Chat messages are encrypted, so your own browser opens them for you while downloading. A message this browser cannot open stays encrypted in the file. For your safety we send a code first.
Delete my account
We wait 14 days before erasing anything. Sign in again during that time and the deletion is cancelled. After 14 days it cannot be undone.
- You are signed out everywhere at once, and helpers cannot find you while you wait.
- After 14 days, your name, sign-in methods, emergency contacts, helper settings, ID check data, and the messages you sent are deleted.
- The title, description, and address of tasks you asked for are erased, and so is the text of reviews you wrote. Star ratings stay.
- Your open tasks are cancelled. Other people see "Deleted user".
- Reports and safety records stay, because they hold no name, phone, or email.
- You cannot delete while a task is running. Finish or cancel it first.