Privacy Policy

Last updated: November 7, 2026. We collect only what we need to run the service.

What we collect

• Account: your email or phone number, or your Google, Apple, or GitHub sign-in.
• Profile: your name, optional photo, and anything you choose to add.
• Tasks: what you ask for or accept, and the place. Others only see an approximate point.
• Location: only when you allow it, to show nearby help.
• Voice search: when you tap the mic, your browser turns your voice into words. Your browser may send your voice to its maker to do this. We never receive or keep the audio. We get only the words in the search box.
• ID check (coming soon, and always optional): when it opens, the check will read your ID and selfie. We will not keep the pictures or the full ID number.

What we cannot read

Chat messages are end-to-end encrypted. We store only scrambled text. If you report a chat, your device sends the messages you choose.

Who sees what

You choose who sees your photo. Your exact address is shown only to the helper you accept, while the task runs. Phone numbers and emails are never public.

What we do not do

• We do not sell your data.
• We do not show ads today. If we add ads, we will update this policy and ask first where the law requires it.
• We do not use your face, body, race, gender, or age to rank people.

Your choices

• Download your data from Settings.
• Delete your account from Settings. It waits 14 days, and signing in again cancels it.
• Hide your profile, block people, and turn off read receipts.
• See and sign out of your devices.

Keeping data safe

Data is encrypted in transit. We limit who can reach it and keep an audit trail of staff actions.

Contact

Privacy questions: see Contact us.